Frequently Asked Questions
What time does the Workshop begin and end?
Registration starts 30 minutes prior to the workshop, then will begin promptly at scheduled time. Please arrive on time to ensure that workshop can end at the scheduled time.
For your QuickBooks Workshop, what software version do you teach?
We teach from the most current versions but would be able to assist you in any questions concerning an older version of the software since our instructor has been working with QuickBooks since 1997. One on One version/company specific training is available as well.
I would like to bring my laptop, is there any special requirements I need to be aware of?
If you choose to bring your Laptop along with your own version of QuickBooks loaded we will need to load a Sample/Test Company onto your computer via flash drive so you will not compromise any of your own company data but please make sure you arrive at least 30 minutes prior to the workshop and please advise us ahead of time (at registration) that you would like to do so.
What is provided at the Workshop?
Depending on the Workshop, we want you to feel completely prepared to take it all in, so we will provide paper & pens (or possibly small workbooks) for note taking, but you are always welcomed and encouraged to bring your own laptop / i-pad to increase your productivity in your workshop experience.
Note: If you're climate sensitive bring a jacket or light sweater since our venues may vary in temperature and we want you to be comfortable. We will provide water, coffee and/or tea and possibly light snacks for your convenience. If you have special personal dietary requirements, please do not hesitate to bring what you need.
If noted on Workshop description, lunch is provided for some workshops and will be included in the pricing.
What if I'm unable to attend the workshop due to an emergency?
We will automatically schedule you for the next available workshop on our calendar and will confirm by email if that date is convenient for you. We want you to get the training you need and will do our best to accommodate you to make sure that something is worked out.
What is the Cancellation/Refund Policy?
Refunds are honored, if request for cancellation is received in writing (email notification is preferred and accepted) seven (7) business days prior to first day of the event. An administrative fee will be deducted from original ticketed price to cover our costs of $15.00